Order Processing Policy
At Awakan LLC, we understand that collectors want their purchases handled quickly, accurately, and with care.
Our order processing policy explains how we prepare, verify, and ship trading card orders.
Order Confirmation
After completing your purchase, you will receive an order confirmation email with your order details.
Please review your order information carefully, including:
• Product details
• Quantity
• Shipping address
• Contact information
If you notice an error, please contact us as soon as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Processing time may be longer during:
• New product releases
• Holiday periods
• High-demand collection launches
• Special promotions
If there is a significant delay, we will provide updates when possible.
Order Preparation
Before shipping, orders are reviewed to help ensure:
• The correct product is selected
• The item matches the order details
• Products are packaged securely
Because trading cards are collectible items, we take extra care when preparing shipments.
Changes To Orders
Once an order has entered the shipping process, we may not be able to make changes to the order, shipping address, or selected products.
Please contact us as soon as possible if you need assistance with an order.
Out Of Stock Items
In rare situations, an item may become unavailable due to inventory issues.
If this occurs, we will contact you with available options, which may include a replacement, store credit, or refund.
Order Support
If you have questions about your order, please contact our team.
Awakan LLC
Owner: John Paisley
6 Hughes Pl
Wells, VT 05774
United States
Email: contact@awakanllc.com
Phone: +1 385-398-6506
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 4:00 PM EST
Sunday: Closed